How It Works
How It Works
Made in Vacaville
What to expect when you work with us
A lot of our orders start with a quick message and an "I have this idea but don't know where to start" kind of question. Good. Those are our favorite kind.
Solano Laser Craft is our family's shop. The people answering your message are the same people running the lasers, printers and shirt press, so nothing gets lost between the person you talked to and the person making it.
We keep it simple and up front: we talk it through, you see it before we make it, and we keep you posted until it's in your hands. If something isn't right, we make it right.
Crafting quality you can trust.
Prices right on the page. Imagine that.
A lot of custom shops make you fill out a form, wait a couple of days and hope the quote doesn't make you wince. No price on the page, just "request a quote" and a sales call to find out what a tumbler costs.
We think that's backwards. Our prices are on every product, so you know what you're spending before you ever talk to us. Big or one-of-a-kind jobs still get a quote, and we'll get you the number fast.
Up front doesn't mean cutting corners.
It starts with what we put your name on: name-brand hats and tees, insulated stainless drinkware, solid hardwood boards and premium leatherette. Quality you can feel, not bargain-bin blanks.
Then every piece is made in our shop, on our own lasers, printers and heat presses, and checked by the same people who made it before it goes out the door.
If it isn't right, we make it right. That part isn't on the price tag either.
Tell us what you want
Pick a product and upload your artwork, or just describe it and we'll work it out with you. Ordered before? Your artwork is already on file.
Lock in your spot, see your mockup
Your order locks in your spot on our schedule. We'll send you a mockup of the finished piece, and nothing gets made until you say go.
Pick it up, or we bring it
Free local pickup or delivery, no minimum, across Solano County plus parts of Napa, Contra Costa and Yolo. Not local? We'll ship it to you anywhere in the USA.
How we handle payment
Everything we make is made to order, with your name, your logo or your design on it. So we take full payment when you order. That's what reserves your spot on the schedule and lets us order your materials, and it's how we keep prices fair for everyone.
We don't order blanks or start production until an order is paid. We'd love to run on handshakes, but a shelf full of tumblers with somebody else's name on them isn't much of a business plan.
Once your order is in, you'll see a mockup of the finished piece before anything gets made, so you know exactly what you're getting.
How long it takes
Most orders are ready in 5–7 business days. Larger runs depend on quantity, and most are done within a couple of weeks.
Need it sooner? Tell us your date when you order and we'll do everything we can to get it to you on time.
Big orders
Outfitting a team, a crew or a whole office with shirts, hats or gifts? Use the Bulk Order Builder, or request a quote and we'll price it for you.
Questions first? The FAQ covers the common ones.
Ready to start?
Pick a product, or tell us what you have in mind.
Start a custom orderRequest a quote